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HP M305/M307 User Manual

Page 117

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Chapter 7: Troubleshooting and Support

117

Incorrect or

missing print

cartridge

The printer

cartridge is the

incorrect model

or is missing.

Install a new printer

cartridge, turn the printer

off, then turn it back on.

Printer has a

paper jam

or

The print carriage

has stalled

There is a paper

jam or the printer

carriage has

stalled.

Turn off the printer.

Completely clear the

paper jam, then turn the

printer back on.

Printer is out of

paper

The printer is out

of paper.

Load paper into the

printer, and then press the

OK

or

Continue

button on

the printer.

Selected print size

is larger than

selected paper

size.

Print size is too

large for the

paper size.

Press

Menu/OK

on the

camera to return to the

Print Setup

screen and

select a print size that

matches the paper size.

Or select a larger paper

size and load larger paper

into the printer.

Selected paper

size is too big for

printer.

Selected paper

size is larger than

the maximum

size supported in

the printer.

Press

Menu/OK

on the

camera to return to the

Print Setup

screen and

select a paper size that fits

the printer.

Message

Possible cause

Solution