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Remove ink from your skin and clothing...................................................................................34Print a test page.......................................................................................................................34Print a sample page..................................................................................................................34Store the printer and print cartridge..........................................................................................34
Store the printer..................................................................................................................34Store the print cartridge......................................................................................................35
7 Troubleshooting
Software installation issues......................................................................................................37
The installation failed..........................................................................................................37The Found New Hardware Wizard appears when I connect the printer to a Windowscomputer.............................................................................................................................38The printer does not appear in Printers and Faxes (Windows only)...................................39The installation did not start automatically..........................................................................39
Printing and hardware issues...................................................................................................40
The printer is plugged in, but it will not turn on...................................................................41The printout did not appear................................................................................................42The computer and printer lost communication...................................................................42The printer would not print when it was connected to the computer with a USB cablethrough another USB device..............................................................................................43An Unknown device message appeared (Windows only)..................................................44The document or photo did not print using the selected default print settings...................44The printer did not print borderless photos.........................................................................45Could not save photos from the computer to the memory card..........................................46A blank page came out of the printer..................................................................................46Parts of the printed document are missing or are in the wrong place................................46Print quality is poor.............................................................................................................46
Bluetooth printing problems......................................................................................................47
My Bluetooth device cannot find the printer.......................................................................48Print quality is poor.............................................................................................................48The photo printed with borders...........................................................................................48
Device messages.....................................................................................................................49
8 Shop for ink supplies.............................................................................................................53
9 HP support and warranty
Check the HP support Web site first.........................................................................................55HP support by phone................................................................................................................55
Phone support period.........................................................................................................55Placing a call.......................................................................................................................56After the phone support period...........................................................................................56
Additional warranty options......................................................................................................56
10 Specifications
System requirements................................................................................................................57Printer specifications................................................................................................................57
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