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Troubleshooting, Problems and solutions – HP PhotoSmart 812 User Manual

Page 55

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7-Troubleshooting

55

Troubleshooting

Problems and solutions

Problem

Possible cause Solution

The camera

does not turn

on.

The batteries

are not

functioning

correctly.

Use only photo-quality AA

lithium, alkaline, Ni-Cd or

Ni-MH batteries.
Ensure the batteries are

inserted correctly.
The charge in the batteries can

be low or completely drained.

Try installing new or recharged

batteries.

The HP AC

power

adapter is not

functioning

correctly.

Ensure the HP AC power

adapter is not damaged or

defective and plugged into an

electrical outlet with power.

The HP AC

power

adapter is

connected to

the camera,

but it is not

connected to

a power

outlet.

If you want to use battery

power, disconnect the HP AC

adapter from the camera. If

you want to use HP AC power,

connect the HP AC adapter to

a working electrical outlet.

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