Thermador Professional Series Gas Rangetop Use and Care Guide - Manual (Page 15)

Troubleshooting en-us
15
Troubleshooting 9 Troubleshooting
Troubleshooting You can eliminate minor issues on your appliance your-
self. Please read the information on eliminating issues be-
fore contacting Customer Service. This may avoid unnec-
essary repair visits.
WARNING
Improper repairs are dangerous.
▶
Only authorized service providers should repair the ap-
pliance.
▶
If the power cord of this appliance becomes damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service, or an authorized service
provider in order to prevent injury.
▶
Only original spare parts may be used to repair the ap-
pliance.
▶
If the appliance has an issue, call Customer Service.
Issue Cause and troubleshooting
The general electrical system of
the appliance is not working.
The circuit breaker has tripped.
1.
Check circuit breaker or fuse box to your house.
2. Make sure there is proper electrical power to the appliance.
The plug for the power cord is not plugged in.
▶
Connect the appliance to the power supply.
There has been a power failure.
▶
Check whether the lighting in your kitchen or other appliances in the room are
working.
The igniter sparks intermittently. The ceramic igniter is wet or dirty.
▶
Carefully dry or clean the igniter.
The burner ports are clogged.
▶
Clean the ports on the burner cap with a wire, a needle or straightened paper
clip.
There is a smell of gas in the
kitchen.
A gas valve has been left on.
▶
Turn off the gas taps.
Incorrect coupling of gas cylinder.
▶
Check the proper connection to the gas cylinder.
The gas pipe to the appliance is leaking.
1.
Shut off the gas supply at the main gas valve.
2.
Ventilate the premises.
3. Immediately notify an authorised installation technician to check and certify the
installation.
4.
Do not use the appliance until you can be sure there are no gas leaks in the gas
supply line or the appliance.
The igniter clicks more than four
times before lighting.
The burner parts are not positioned correctly.
▶
Position the burner parts correctly.
The igniters spark constantly. The appliance is not connected properly to the power supply.
1.
Refer to the Installation Guide.
2. Have a qualified electrician ground the appliance properly.
The electrical power supply is incorrectly polarized.
1.
Refer to the Installation Guide.
2. Have a qualified electrician ground the appliance properly.
The igniters spark but no flame ig-
nition.
The gas supply valve is in "OFF" position.
▶
Open the gas valves.
Disposal 10 Disposal
Disposal
10.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
1.
Unplug the appliance from the power supply.
2.
Cut through the power cord.
3. Dispose of the appliance in an environmentally respon-
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.