11 - warranty for home appliances – Fulgor Milano 30 Inch Over-the-Range Microwave Oven Use and Care Manual User Manual
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11 - WARRANTY FOR HOME APPLIANCES
Warranty
Class
Description of warranty coverage
0
Doors, handles, glass, product frames, racking, interior and exterior surfaces are covered by a limited 30-day
parts-only warranty for cosmetic defects proven to have originated from the factory. It is the responsibility of
the owner to inspect the product and report any such claims within this 30 day period.
1
1 year parts and labor
2
2 years parts and labor
5
5 years parts and labor on the following sealed system components only: compressor, condenser, evaporator,
dryer and connective tubing
5p
5 years parts only on the following sealed system components only: compressor, condenser, evaporator, dryer
and connective tubing
12p
12 years parts only on the following sealed system components only: compressor, condenser, evaporator,
dryer and connective tubing
Product Class
Applicable
warranties
Cooking
Drop-in Cooktops
0,2
Built-in Ovens
0,2
Range Tops
0,2
Microwaves
0,1
Freestanding Ranges
0,2
Cleaning
Dishwashers
0,2
Cooling
Built-in (700 series)
refrigeration and wine
0,2,5,12p
All other refrigeration
0,1,5p
Ventilation
Cooker hoods
0,2
For proof of warranty, please retain the o riginal purchase invoice and
the delivery slip.
To obtain service under these warranties you must:
1.
Contact Fulgor-Milano Authorized Service
a. For all of North America: online at
http://www.thevettagroup.com/servicerequest.
a5w
b. In the United States by email at
or by toll free
number at 1-855-4-fulgor (1-855-438-5467)
c. In Eastern Canada (Ontario->East) by email
or by
toll free number at 1-800-361-0799
d. In Western Canada (Manitoba<-West) by email at
service@pacificspecialty-
brands.com
or toll free at 1-877-430-5253 x106
2.
Provide a copy of your original sales receipt along with model number and
serial number information for the product.
3.
Provide Fulgor Milano reasonable opportunity to investigate the claim
before the Product or any component of the Product has been modified or
removed.
TERMS APPLICABLE TO THESE WARRANTIES
All applicable warranties for each class run concurrently. In accordance to the applicable warranty class, Fulgor Milano warranty covers all parts and / or labor to
repair or replace, under normal residential use, any part of the product proving to be defective in material or workmanship as a result of the original manufacturing
process.
These warranties is valid only in the contiguous states of the U.S.A. including the District of Columbia and Alaska and the country of Canada. These warranties
apply to the original purchaser only and are non-transferable. All service provided by Fulgor Milano under the applicable warranty must be performed by a Fulgor
Milano authorized servicer unless otherwise specified in writing by Fulgor Milano. Service will be provided during the regular business hours of each specific region.
These warranties apply only to products purchased from an authorized dealer through an approved distribution chain and which are installed for normal residential
use and do not apply to commercial use or use on yachts. These warranties only cover service performed at the location of product installation and will not cover costs
associated with repairing off-site unless expressly authorized by Fulgor Milano nor does it cover the travel costs associated with providing service to remote locations.
Remote locations are defined as being outside of a 50 mile (80 kilometre) radius from any authorized ‘brick and mortar’ dealer. These warranties do not cover any
parts or labor needed to correct any defect caused by negligence, transport, delivery, improper voltage or accident or improper use, maintenance, installation, service
or repair, including but not limited to improper removal and reinstallation of any component of the product (ie. removing handles to fit through doors) prior to or during
product delivery / installation. The remedies described herein are the only ones which Fulgor Milano will provide, either under these warranties or under any warranty
arising by operation of law. Fulgor Milano will not be responsible for content loss due to spoilage, freezing or burning nor for consequential damages to surrounding
cabinetry, construction materials or finishing materials such as but not limited to flooring. Fulgor Milano will not be responsible for any consequential or incidental
damages arising from the breach of these warranties or any other warranties, whether express, implied or statutory.
The warranty will be valid and effective only upon presentation of the document stating the purchase date of the appliance, and more specifically of the relevant
invoice, proof of purchase or equivalent document showing the name of the seller, the delivery date and the identification data of the appliance (such as; model
number and serial number). In the case of new product being included in the purchase of new residential construction; these warranties apply to the original resident
of the location containing the Fulgor Milano product and warranty coverage will begin on the date of occupancy of the residence (proof of occupancy required) to a
maximum additional six months from the date of delivery of the product by the development company from the distributor or dealer. This extension does not apply
to the Class 0 cosmetic warranty.
These warranties are only valid where the difference between the purchase date and the production date of the product is less than eighteen months. Any product
which has been warehoused for more than this period will only be covered by Fulgor Milano’s B-Stock warranty.
During the warranty period Fulgor Milano reserves the right to evaluate the opportunity to repair the appliance or, at their discretion, offer to replace it with a Fulgor
Milano product of equivalent features and functionality but cannot guarantee that the exact model will still be available. Fulgor Milano reserves the right to revise
these warranties at any time.
Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. These
warranties give you specific legal rights and you may also have other rights which vary from state to state.
*Replacement light bulbs / LEDs are only covered under the terms of the Class 0, 30 day cosmetic warranty.
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