Original feeds incorrectly in scanner, Original jams in scanner – Epson WorkForce DS-410 Document Scanner User Manual
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Related concepts
Uninstall Your Scanner Software
Related references
Windows System Requirements
Mac System Requirements
Original Feeds Incorrectly in Scanner
If you have problems feeding originals in your scanner, try these solutions:
• If multiple pages feed at once, try the following:
• Make sure the paper separation lever is in the lower position.
• Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
• Load fewer originals at a time.
• Load only originals that meet the specifications for your scanner.
• Clean inside the scanner and replace the roller assembly kit, if necessary.
• Scan the originals one by one using the
Automatic Feeding Mode
setting in Epson Scan 2.
• If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window
(Windows only), start Epson Scan 2, select the
Main Settings
tab, select the
Detect Double Feed
setting, and select
Off
.
Note:
On a Mac, only Epson Scan 2 displays double feed errors. Document Capture for Mac does not
include this setting.
Parent topic:
Related tasks
Related topics
Original Jams in Scanner
If an original has jammed inside the scanner, follow these steps:
1. Turn off your scanner.