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Solving scanning problems – Epson WorkForce DS-410 Document Scanner User Manual

Page 101

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101

Light status

Condition/solution

The power light is on

The scanner is turned on and ready to scan

The power light is flashing

The scanner is scanning, initializing, or in standby mode

The power light is flashing
and the

!

error light is on

The scanner cover is open or a paper jam or double feed has occurred.
Make sure the scanner cover is closed and there is no jammed paper
inside. Remove and reload the originals.

The power light and the

!

error light are flashing at the

same time

A fatal error has occurred. Try the following:

• Check the scanner connection to your computer to make sure it is

secure.

• Turn the scanner off and then back on again. If the error continues,

the scanner may be malfunctioning. Contact Epson for support.

The power light is off and the

!

error light and

automatic

feeding mode light are on

The firmware update has failed and the scanner is in recovery mode.
Try updating the firmware again.

Parent topic:

Solving Problems

Related references

Original Jams in Scanner
Where to Get Help

Related topics

Loading Originals
Scanning

Solving Scanning Problems

Check these solutions if you have problems scanning with your product.

Scanner Does Not Turn On or Turns Off Unexpectedly
Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Original Feeds Incorrectly in Scanner
Original Jams in Scanner
Scanning is Slow