PLANET IKVM-8000 - Manual (Page 64)

This section contains a summary with various information about this
IKVM-8000 and it’s current firmware.
The Data file for support allows you to download the IKVM-8000 data file
with specific support information. This is an XML file with certain
customized support information like the serial number etc. You may
send us this information together with a support request. It will help us to
locate and solve your reported problem.
The Connected Users field shows the IP address (from which host the
user comes from) and activity status of the connected users. RC means
that the Remote Console is open. If the Remote Console is opened in
exclusive mode, the term (exclusive mode) is added. To display the user
activity, the last column contains either the term active for an active user
or 20 min idle for an user who is inactive for a certain amount of time.
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