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Network scanning problems, Print a network status sheet – Epson WorkForce C362B User Manual

Page 53

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Problems and Solutions

53

Try connecting the printer to another router, access point, switch or hub.

Try connecting the printer to your router, access point, switch, or hub
with another Ethernet cable.

A dial-up connection dialog box appears when printing with EpsonNet
Print

If you use a dial-up connection for Internet access, you will see this message every
time you print. Try connecting to the Internet using a LAN connection or set your
dial-up connection to dial manually (Never dial a connection).

Network Scanning Problems

Cannot find the scanner or start Epson Scan

If network communication was interrupted while starting Epson Scan, exit
Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,
turn the printer off and back on, and then try restarting Epson Scan. Check
the

Timeout Setting

in

EPSON Scan Settings

. For details, see the Epson

Scan Help.

If you are scanning a large document at high resolution, a communication
error may occur. If the scan did not complete, lower the resolution.

Print a Network Status Sheet

1. Press the r

Copy

button.

2. Press the

x

Menu

button.

3. Press u or d to select

Print Network Status Sheet

.

4. Press the

x

Color

button to print a network status sheet.

5. Press the

x

Menu

button to return to Copy mode.

WF310_QG.book Page 53 Wednesday, April 8, 2009 2:14 PM