Where to get help, Internet support, Speak to a support representative – Epson 6100i User Manual
Page 109: Internet support speak to a support representative
Solving Problems
109
Where To Get Help
Internet Support
Visit Epson’s support website at http://support.epson.com and select
your product for solutions to common problems. You can download
utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Visit http://www.presentersonline.com to access tips, templates, and
training for developing successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM
to 6
PM
, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers (toll or long distance charges may apply):
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
Before you call, please have the following information ready:
■
Product name (Epson PowerLite 6100i)
■
Product serial number (located on the back of the projector)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
Description of the problem