SMA 20000TL - Manual (Page 49)

12 Contact
If you have technical problems with our products, please contact the SMA Service Line. We need
the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if applicable)
• Type and quantity of PV modules connected
• Mounting location and altitude of the inverter
• Inverter message
• Optional equipment, e.g. communication products
• Operating mode of the multifunction relay (if present)
Australia SMA Australia Pty Ltd.
Sydney
Toll free for Australia:
1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200 Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
Argentina
Brasil
Chile
Perú SMA South America SPA
Santiago
+562 2820 2101 Česko
Magyarország
Polska
România
Slovensko SMA Central & Eastern
Europe s.r.o.
Praha
+420 235 010 417
12 Contact SMA Solar Technology AG
Operating Manual 49 STP20-25TL-BE-en-12