Ensemble Designs 5400 Dual Sync Generator and Test Signal Generator with HD Tri-Level Sync User Manual
Page 30
TROUBLESHOOTING
As a troubleshooting aid, the reference signal status and presence, power and CPU status
can be easily monitored from the front panel of this module using the front panel indica-
tors.
Refer to the overall troubleshooting tips given below for the 5400 module:
Error light is lit on front panel:
•
Module is not locking to a selected reference. At least one of the Ref LEDs
should be lit to indicate presence and status of reference input
No Pri or Sec LED indication:
•
Module is not locking to 525 or 625. At least one of the Pri or Sec LEDs
LEDs should be lit to indicate locking status.
Can’t control module:
•
Check status of CPU Run green LED. Should be blinking slowly and in
unison with other modules if System module is present. If not, try removing
it and plugging it in again to be sure it is seated properly.
•
System module may not be working properly if installed.
Module controls are grayed out:
•
Module is locked or access to module controls is restricted by User Level.
•
Local/Remote switch on module is in the Local position.
No signal out of module:
•
Check status of Ref green LEDs. One should be lit. If not, check the
reference input or master frame signal for presence and quality.
•
Check cabling to input of module.
You may also refer to the technical support section of the Ensemble Designs web site for
the latest information on your equipment at the URL below:
http://www.ensembledesigns.com/support
SOFTWARE UPDATING
Software upgrades for each module can be downloaded remotely if the optional System
Control module is installed. These can be downloaded onto your PC and then Avenue PC
will distribute the update to the individual module. (Refer to the Avenue PC documenta-
tion for more information) Periodically updates will be posted on our web site. If you do
not have the required System Control Module and Avenue PC, modules can be sent back
to the factory for software upgrades.
Model 5400 Dual Sync Gen/Test Signal Generator
5400-30