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Warranty, Extron’s warranty – Extron Electronics Extender Series User Manual

Page 51

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Extron’s Warranty

Extron Electronics warrants this product against defects in materials and workmanship

for a period of three years from the date of purchase. In the event of malfunction during

the warranty period attributable directly to faulty workmanship and/or materials,

Extron Electronics will, at its option, repair or replace said products or components,

to whatever extent it shall deem necessary to restore said product to proper operating

condition, provided that it is returned within the warranty period, with proof of

purchase and description of malfunction to:

USA, Canada, South America,

and Central America:

Extron USA

1001 East Ball Road

Anaheim, CA 92805

U.S.A.

Europe, Africa, and the Middle East:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

Asia:

Extron Asia

135 Joo Seng Road #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Japan:

Extron Japan

Kyodo Building, 16 Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Middle East:

Extron Middle East

Dubai Airport Free Zone

F12, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper

handling care, electrical or mechanical abuse, abnormal operating conditions or non-

Extron authorized modification to the product.
If it has been determined that the product is defective, please call Extron and ask for an

Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400

(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This

will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you

assume the risk of loss or damage during shipment. Returned units must include the

serial number and a description of the problem, as well as the name of the person to

contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect

to the product and its quality, performance, merchantability, or fitness for any particular

use. In no event will Extron Electronics be liable for direct, indirect, or consequential

damages resulting from any defect in this product even if Extron Electronics has been

advised of such damage.
Please note that laws vary from state to state and country to country, and that some

provisions of this warranty may not apply to you.

Warranty

This manual is related to the following products: