Return authorization, Our address – Thinklogical Touch Panel Manual User Manual
Page 23
Revision B
JULY 2010
17
Defect remedy shall be, repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical
™
authorized dealer where you
purchased the device, or if you purchased directly, call Thinklogical
™
at 1-800-291-3211 (USA).
Return Authorization
In the event you must return a product to Thinklogical
™
directly:
Contact Customer Support at 1-800-291-3211 or 203-647-8700.
Customer Support will ask you to describe the problem and will issue you a Return
Merchandise Authorization number (RMA#).
Pack the device in its original box, if possible, and return it with the RMA# on the box.
Note: Do not return
a product to Thinklogical™ without a Return Material
Authorization.
Return address for products with Return Material Authorization:
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
PH: 800-291-3211 (USA only)
Our Address
If you have any issue with the product, have product questions or need technical assistance with
your Thinklogical
™
system, please call us at 800-291-3211 (USA only) or (203) 647-8700 and let
us help. If
you‟d like to write us, our mailing address is:
Thinklogical™ Inc.
100 Washington Street
Milford, CT 06460 USA