Teac GigaStudio User Manual
Page 9
Page 9 of 11
On the 'Registration Choices' page, if you used the Top Button (register automatically),
this should not happen - contact registration support. On the 'Registration Choices' page, if you
used the Middle Button (register via the web), double check the registatration number in the
file displayed by windows notepad (displayed at the same time as the web page is displayed -
use the 'Alt-Tab' keys to bring this window to the top). On the 'Registration Choices' page, if
you used the Bottom Button (register offline), double check the registatration number in the
file displayed by by windows notepad (when you click on the blue link). Alternatively, check the
C:\Program Files\NemeSys\GigaStudio\registration.txt file.
2. The combination of:
* First Name, Last Name, Company, and
* CDKey
provided are not the same as those you used to generate the registration number. To
resolve this:
* Restart GigaStudio and enter the Registration Wizard,
Select the 'Back' button until you get to the 'User Information' Pane,
Double check the spelling and completeness of the 4 items listed above,
* Select the 'Next' button until you get to 'Registration Choices' pane. If you use the top
button (automatic registration), you should not have any problem. If you use any other
method to register, be sure to use the EXACT information presented in the registration.txt file
presented.
Invalid Registration Number (invalid format)
If the registration failed because the Registration Number was invalid, and the format was
invalid, you probably have missed or added a character. The valid Registration Number Format
is:
1. 12 alpha numeric characters (for example: A1B2-3C4D-89YZ)
The letters 'O' and 'I' are not used. The 'o' character is automatically changed to '0' (zero)
and 'i' is automatically changed to '1' (one).
Any non-AlphaNumeric charcters are ignored (spaces, dashes, underscores, punctuation,
etc.)
2. This Registration Number is case-insensitive
Registered too many times
To prevent mass piracy, the automated registration mechanism only allows a small number of
registrations. If your CDKey is being used to register a GigaStudio past this limit, we request
that you register using registration support.
I received a Registration Key from TASCAM, but GigaStudio won't accept it
Most often, this is due to generating the Registration Number on one machine (and getting a
Registration Key for that Registration Number), then attempting to use that Key on another
machine (or after a reinstallation on the same machine). The machine that rejects the
Registration Key most likely has been set up using a different FirstName, LastName, Company,
and/or CDKey. To resolve this,