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Teac GigaStudio User Manual

Page 7

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Page 7 of 11

What is a Coupon Code and what is the difference between it and a CD-key?

If you purchase a Competitive upgrade or Educational version of GigaStudio you will receive a
Coupon code. You will need to go to the website
http://www.tascamgiga.com/registration/index.php enter your coupon code. Look to the
bottom section of this web page and select either “Competitive Upgrade” or “Educational
Version” from the drop down list. Once selected you will be taken to the appropriate page
where you can fill out the info and then submit it. You will then be e-mailed a CD-Key and you
can then register GigaStudio using your new CD-Key. You will no longer need the coupon co

I registered but I never received a Registration Key by e-mail.

Make sure that the info you used to register has no mistakes. Please take a moment to verify
the CD Key (make sure that you do not use the letter “O” it is always a 0 with Giga), e-mail
address, and all other information that you sent us. If all the info is correct you can e-mail us
your Reg.txt [email protected] and we will register you manually. This file can be located
on your computer - (C:\Program Files\Tascam\GSampler\register).

I can’t find my CD-Key in the Gigastudio Packaging anywhere.

If you purchased Gigastudio as an upgrade from us, the CD Key would have been in the
conformation email that was sent to you immediately after your purchase." If it was not you
may want to contact the sales department. (323)278-8584 or by emailing us at
[email protected].

If you purchased a Retail version from a dealer the CD key should be located on the inside of
the DVD or CD case.

If you have a Coupon code then see Coupon code FAQ

I purchased an older version of Gigastudio, Can I upgrade to GS3 without installing
or registering?

You do need to register but you DO NOT need to install the older version first. If you go to our
Registration page on our website http://www.tascamgiga.com/registration/index.php and click
on the button “Register without installing Gstudio” you will be able to register your CD-Key to
your name. Once you have completed this you can then go ahead with the upgrade to GS3 (It
may take 24 hours after you register before you can purchase the upgrade).

Do I need to do the Registration backup when prompted to do so?

Yes, This way if you ever need to Re-install Gigastudio you do not have to re-register. All you
have to do is hit the “Restore Now” button after you re-install and launch Giga.

The CDKey was registered to another user

If the registration failed because the CDKey was registered to another user, the registration
system has determined that the CDKey you are using was previously registered to another
FirstName/LastName.

Reasons for this might be:

1. You did not use the same name the first time you registered. For example 'Thomas James
Jones' will be preceived as a different person than 'T.J. Jones' or 'Tommy Jones'. If you think
this is your problem:

Regenerate the Registration Number with the likely name that you used last time.

To do this,