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Troubleshooting – Desa VSGF36NRA User Manual

Page 29

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116746-01A

29

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing

processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI

position when burners are

cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice(s)

1. When heated, vapors from

furniture polish, wax, carpet

cleaners, etc. may turn into

white powder residue

1. Battery is not installed. Bat-

tery power is low

1. Not enough air

2. Gas regulator defective

1. Metal expanding while heating

or contracting while cooling

REMEDY

1. Check burner for dirt and

debris. If found, clean burner

(see Cleaning and Mainte-

nance, page 25)

2. Replace gas control

3. Problem will stop after a few

hours of operation

1. Refer to Air for Combustion

and Ventilation requirements

(page 7)

1. Turn control knob to LO

position and let warm up for

a minute

2. Operate burners until air is

removed from line. Have gas

line checked by local natural

or propane/LP gas company

3. Observe minimum installation

clearances (see page 10)

4. Clean burners (see Cleaning

and Maintenance, page 25)

or replace burner orifice(s)

1. Turn heater off when using

furniture polish, wax, carpet

cleaners or similar products

1. Replace 9-volt batteries in

receiver and remote control

1. Check burner(s) for dirt

and debris. If found, clean

burner(s) (see Cleaning and

Maintenance, page 25)

2. Replace gas regulator

1. This is common with most heat-

ers. If noise is excessive, contact

qualified service person

OBSERVED PROBLEM

Slight smoke or odor during

initial operation

Moisture/condensation noticed

on windows

Heater produces a whistling

noise when burners are lit

White powder residue forming

within burner box or on adjacent

walls or furniture

Remote does not function

(GHRCB and GHRCTB only)

Yellow flame in front burner

during burner combustion

Fireplace produces a clicking/

ticking noise just after burner

is lit or shut off

TROUBLESHOOTING

Continued

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