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How to diagnose assembly faults – GAI-Tronics 723-901 SmartSeries Remote Subset Amplifier User Manual

Page 11

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Pub. 42004-326C

Model 723-901 SmartSeries

®

Remote Subset Amplifier

Page 11 of 13

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How to Diagnose Assembly Faults

When the assembly is in an ADVANCE system that includes a vacuum fluorescent display (VFD), faults
may be automatically detected, transmitted to the MCU in data messages, and displayed or printed. Fault
messages and possible solutions for their causes are described in the table below.

Fault Message

Cause and Effect

Possible Solution

Watch-Dog timer

Processor has Reset
xd times

(Where x is the
decimal number of
times the watchdog
timer has reset the
processor.)

Cause—The watchdog timer has forced the
processor to reset. This occurs when the reset
pins (J2) on the Handset/FSK/

P PCBA are

temporarily shorted or when the watchdog
timer does not receive regular status pulses
from U4 on the Handset/FSK/

P PCBA. It

can also be caused by poor FSK
communications and power fluctuations.

Effect—The processor maintains a count of
the number of resets. If the station is powered
down, the count restarts at zero. The station
still amplifies incoming pages. For the fourth
and subsequent resets, the count is zero.

 Verify that the reset pins

2 and 3 (J2) on the
Handset/FSK/

P PCBA

are not shorted.

 Replace the

Handset/FSK/

P PCBA.

Stuck Contact on
Polled Device

Paging Pressbar
Depressed

Cause—The station has been in page mode
longer than the configured page limit.

Effect—Station page is cut off. When the
pressbar is released, a restore message is sent
to the MCU. The station then resumes normal
operation.

 Verify that the associated

subset’s handset pressbar
page switch is not stuck.

 Replace the

Handset/FSK/

P PCBA.

 Replace the Remote

Speaker Amp/Power
Supply PCBA.

Stuck Contact on
Polled Device

Handset Off-hook

Cause—The station has been in the off-hook
state longer than the configured time limit.

Effect—Station handset/headset operation is
cut off. When the station is returned to the
on-hook state, a restore message is sent to the
MCU. The station then resumes normal
operation.

 Verify that the associated

subset’s handset is not
off-hook.

 Replace the associated

subset or the
Handset/FSK/

P PCBA.

 Replace the Remote

Speaker Amp/Power
Supply PCBA.

Supervised Audio
Path

Handset

Cause—The station failed its internal health
check of the Handset/FSK/

P PCBA.

Effect—The station disables the handset
amplifier health-check function after the first
failure.

 Replace the

Handset/FSK/

P PCBA.

 Replace the Remote

Speaker Amp/Power
Supply PCBA.

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