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Daktronics exchange and repair and return programs – Daktronics AF-3180-64-R,A User Manual

Page 53

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Maintenance and Troubleshooting

4-15

Thermostat Enclosure

0A-1213-4024

Ribbon Assy, 20 Pos., 18”, Mod. to Mod.

W-1387

Cable Assy, 6-pin to 6-pin harness

0A-1261-0001

Cable; 10-pin to 10-pin, M-M, 4', QC

W-1483

Cable; 10-pin to 10-pin, M-M, 10', QC

W-1500

Amber Pixel Board (Check display BOM)

0P-1261-0005

Red Pixel Board (Check display BOM)

0P-1261-0003

Red Driver Board

0P-1308-0001

Amber Driver Board

0P-1308-0004

Fan; 110CFM, 115VAC, 17W, 60Hz, 4.5”

B-1006

Transformer, 120 VAC Input

T-1119

Transformer, 240 VAC Input

T-1082

Manual; Venus 1500 Operator’s

ED13530

Manual; Galaxy Outdoor Series AF-3180

ED14211

Controller Output Ribbon Cable Chart

Display Height (0A-1000-****)

Line/
Plug

8

16

24

32

40

48

1 (P11)

0016

0020

0022

0023

0025

0026

2 (P12)

0016

0020

0022

0023

0025

3 (P13)

0016

0020

0022

0023

4 (P14)

0016

0020

0022

5 (P15)

0016

0020

6 (P16)

0016

4.14 Daktronics Exchange and Repair and Return

Programs

To serve customers' repair and maintenance needs, Daktronics offers both an
Exchange Program and a Repair and Return Program.

Daktronics' unique Exchange Program is a quick, economical service for replacing
key components in need of repair. If a component fails, Daktronics sends the
customer a replacement, and the customer, in turn, sends the failed component to
Daktronics. This not only saves money but also decreases display downtime.

Daktronics provides these plans to ensure users get the most from their Daktronics
products, and it offers the service to qualified customers who follow the program
guidelines explained below. Please call the Help Desk – 877-605-1113 – if you have
questions regarding the Exchange Program or any other Daktronics service.

When you call the Help Desk, a trained service technician will work with you to
solve the equipment problem. You will work together to diagnose the problem and
determine which replacement part to ship. If, after you make the exchange, the
equipment still causes problems, please contact our Help Desk immediately.

If the replacement part fixes the problem, package the defective part in the same box
and wrapping in which the replacement part arrived, fill out and attach the enclosed
UPS shipping document, and return the part to Daktronics. In most circumstances,
you will be invoiced for the replacement part at the time it is shipped. This bill,
which represents the exchange price, is due when you receive it.