Daktronics exchange and repair and return programs – Daktronics AF-3180-64-R,A User Manual
Page 53

Maintenance and Troubleshooting
4-15
Thermostat Enclosure
0A-1213-4024
Ribbon Assy, 20 Pos., 18”, Mod. to Mod.
W-1387
Cable Assy, 6-pin to 6-pin harness
0A-1261-0001
Cable; 10-pin to 10-pin, M-M, 4', QC
W-1483
Cable; 10-pin to 10-pin, M-M, 10', QC
W-1500
Amber Pixel Board (Check display BOM)
0P-1261-0005
Red Pixel Board (Check display BOM)
0P-1261-0003
Red Driver Board
0P-1308-0001
Amber Driver Board
0P-1308-0004
Fan; 110CFM, 115VAC, 17W, 60Hz, 4.5”
B-1006
Transformer, 120 VAC Input
T-1119
Transformer, 240 VAC Input
T-1082
Manual; Venus 1500 Operator’s
ED13530
Manual; Galaxy Outdoor Series AF-3180
ED14211
Controller Output Ribbon Cable Chart
Display Height (0A-1000-****)
Line/
Plug
8
16
24
32
40
48
1 (P11)
0016
0020
0022
0023
0025
0026
2 (P12)
0016
0020
0022
0023
0025
3 (P13)
0016
0020
0022
0023
4 (P14)
0016
0020
0022
5 (P15)
0016
0020
6 (P16)
0016
4.14 Daktronics Exchange and Repair and Return
Programs
To serve customers' repair and maintenance needs, Daktronics offers both an
Exchange Program and a Repair and Return Program.
Daktronics' unique Exchange Program is a quick, economical service for replacing
key components in need of repair. If a component fails, Daktronics sends the
customer a replacement, and the customer, in turn, sends the failed component to
Daktronics. This not only saves money but also decreases display downtime.
Daktronics provides these plans to ensure users get the most from their Daktronics
products, and it offers the service to qualified customers who follow the program
guidelines explained below. Please call the Help Desk – 877-605-1113 – if you have
questions regarding the Exchange Program or any other Daktronics service.
When you call the Help Desk, a trained service technician will work with you to
solve the equipment problem. You will work together to diagnose the problem and
determine which replacement part to ship. If, after you make the exchange, the
equipment still causes problems, please contact our Help Desk immediately.
If the replacement part fixes the problem, package the defective part in the same box
and wrapping in which the replacement part arrived, fill out and attach the enclosed
UPS shipping document, and return the part to Daktronics. In most circumstances,
you will be invoiced for the replacement part at the time it is shipped. This bill,
which represents the exchange price, is due when you receive it.