Daktronics Galaxy AF-3400 34 mm Monochrome/RGB - Manual (Page 58)

Exchange and Repair Program 50
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a
part for repair, follow these steps:
1. Call or fax Daktronics Customer Service:
Phone: 866-343-3122 Fax: 605-697-4444
2. Receive a Return Materials Authorization (RMA) number before shipping.
This expedites repair of the part.
3. Package and pad the item carefully to prevent damage during shipment.
Electronic components, such as printed circuit boards, should be placed in an
antistatic bag before boxing. Daktronics does not recommend styrofoam peanuts in
packaging.
4. Enclose:
• your name
• address
• phone number
• the RMA number
• a clear description of symptoms
Shipping Address
Daktronics Customer Service
PO Box 5128
331 32
nd Ave
Brookings, SD 57006
9.1 Daktronics Warranty and Limitation of Liability
Daktronics Warranty and Limitation of Liability is located in Appendix C. The Warranty is
independent of Extended Service agreement and is the authority in matters of service, repair,
and display operation.