Daktronics Galaxy AF-3400 34 mm Monochrome/RGB - Manual (Page 45)

Diagnostics and Troubleshooting
37
Temperature problems
(For displays with a temperature sensor installed.)
How to show the current temperature on the display.
1.
Open the Venus 1500 Message Studio.
2. Choose FileÆ New if the temperature will be part of a new message or FileÆ Open if
this will be added to a current message.
3.
Open the message field and click Data Fields at the top.
4.
Choose Temperature.
5. Select the desired format. The field is now in the message.
6.
Send the message to the display and the temperature will now be shown.
Note: The temperature sensor must be correctly installed before a correct temperature can be
shown.
Temperature shown is too high or too low.
The temperature on the display can be adjusted either up or down to become more accurate.
1.
Open the Venus 1500 Display Manager and click Diagnostic Control.
2.
Click on the name of this display under the Display List.
3.
To the right of the Set Temperature Offset button, use the up and down arrows to adjust
the temperature being shown. The range is ±9°C (1°C=1.8°F).
4. Once the adjustment is made, click Set Temperature Offset to send this change to the
display.
Note: Repeat these steps for each primary display that shows the temperature.
Temperature always reads –196F/-127C degrees.
• Check the temperature sensor cable connections.
• Look for bent pins on connectors.
• Check that the temperature sensor is set to address 1.
• Make sure the sensor has power by checking that the LED is blinking.
• Replace the temperature sensor.
Testing displays
Start and stop the test pattern.
1.
Open the Venus 1500 Display Manager and click Diagnostic Control, represented by the
gears in the top section.
2.
Click on the name of the chosen display under the Display List, then click Start Test.
3.
Once testing is finished, click on the name of the display, then click Stop Test.
Note: This procedure must be done for each primary display being tested.
Before calling for help
Steps to take before calling Daktronics Customer Service:
1.
Turn off the power breaker switch. Wait a few minutes and turn it back on. Have
someone watch the display(s) to make sure that the initialization sequence runs.
2.
Once the sequence is complete, try to communicate with the display.
3.
Refer to the Communication and Troubleshooting sections of this manual.
4. Call the service technician or Daktronics Customer Service at 866-343-3122.