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9 modem communication, Modem communication, Figure 23: modem communication layout – Daktronics Galaxy AF-3400 34 mm Monochrome/RGB User Manual

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Signal Installation

4.9 Modem Communication

If the communication system works with a modem, look for:

• a modem (internal or external) at the computer that connects to a phone jack
• a phone line connects to the display

Figure 23: Modem Communication Layout

Connections

• Computer modem (internal or external) to phone jack − phone cable plugs into both.
• Phone jack to modem at display − signal runs on a local dedicated telephone line. (This

line can not run through a switchboard.)

• Modem board in enclosure to display − quick-connect cable from enclosure to top jack

on display back.

Troubleshooting
Components

Check:

Cable

Connections:

The phone line is connected from the modem at computer to phone jack.

The two phone wires are connected at the modem board (wire color is

determined by the phone company).

The wires are making good electrical contact with the metal, no interference.

The cable is connected from the enclosure to the top jack on the display back.

Diagnostic

LEDs

The modem in the enclosure has the green LED on, indicating power.

The bottom red LED (carrier detect) is on when the modems are connected.

Transmit and receive LEDs flash when sending and receiving signal over the

telephone line; otherwise, they are off.

Display Power:

The display is either running a message or showing a single pixel flashing in

the bottom right corner of the display when power is on.

Software:

The software and the display are configured for dial-up communication and

the phone number is correct.

Refer to the software manual for other possible conditions.

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