Daktronics Galaxy 46 mm Outdoor Series AF-3400 - Manual (Page 52)

Maintenance and Troubleshooting 4-18
the right to refuse parts that have been damaged due to acts of nature or
causes other than normal wear and tear.
Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To
send a part for repair, follow these steps:
1. Call or fax Daktronics Customer Service:
Phone: 866-343-3122 Fax: 605-697-4444
2. Receive a Return Materials Authorization (RMA) number before
shipping.
This expedites repair of the part.
3. Package and pad the item carefully to prevent damage during
shipment.
Electronic components, such as printed circuit boards, should be placed in
an antistatic bag before boxing. Daktronics does not recommend styrofoam
peanuts in packaging.
4. Enclose:
•
your name
•
address
•
phone number
•
the RMA number
•
a clear description of symptoms
Shipping Address
Daktronics Customer Service
PO Box 5128
331 32
nd Ave
Brookings, SD 57006