Cybex 625A Arc Trainer - Manual (Page 78)

Cybex Arc Trainer 625A/625AT Owner’s Manual Cybex Arc Trainer 625A/625AT Owner’s Manual
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Customer Service
Product Registration
To register product do the following:
1. Visit www.cybexintl.com .
2. Locate Product Registration in the Support section.
3. Fill out form completely.
4. Click the Submit button to register product.
Contacting Service
Hours of phone service are Monday through Friday from 8:30 a.m. to 6:00 p.m. Eastern Standard
Time.
For Cybex customers living in the USA, contact Cybex Customer Service at 888-462-9239.
For Cybex customers living outside the USA, contact Cybex Customer Service at 508-533-4300 or
fax 508-533-5183. email address [email protected]
Find information on the web at www.cybexintl.com .
To contact us online go to www.cybexintl.com . Select Support > Service. In the left navigation panel,
click Get Service - Service Request Form. Fill out form completely and click the Submit Query button.
Ordering Parts
To order parts online go to www.cybexintl.com . Select Support > Parts / Ordering. In the left
navigation panel, click Parts Diagrams - Current Products. Select from the drop down boxes.
To speak with a customer service representative, call 888-462-9239 (for customers living within the
USA) or 508-533-4300 (for customers outside the USA).
The following information located on the serial number decal will assist our Cybex representatives in
serving you.
• Unit Serial Number, Product Name and Model Number
• Part Description and Part Number if you have it. All parts can be found on the web at
• www.cybexintl.com
• Shipping Address
• Contact Name
• Include a description of the problem.
In addition to your shipping address and contact name, your account number is helpful but not
required. You may also fax orders to 508-533-5183.