beautypg.com

Trouble shooting – D-Link DCS-1000 User Manual

Page 67

background image

66

Trouble Shooting

Q: I cannot access DCS-1000 from a web browser?
A1: The possible cause might be the IP Address for the DCS-1000 is already
being used by another device. To correct the possible problem, you need to
first disconnect DCS-1000 from the network. Then run the PING utility
(follow the instructions in Appendix B - PING Your IP Address).

A2: Another possible reason is the IP Address is located on a different subnet.
To fix the problem, run the PING utility (follow the instructions in Appendix
B - PING Your IP Address). If the utility returns “no response” or similar, the
finding is probably correct, then you should proceed as follows:-

In Windows 95/98/2000 and Windows NT, double check the IP Address of the
DCS-1000 is within the same subnet as your workstation.

Click “Start”, “Setting”, “Control Panel”, and the “Network” icon.
Select TCP/IP from the “Network” dialog box and from the “TCP/IP
Properties” dialog box click on “Specify an IP address”.
If the DCS-1000 is situated on a different subnet than your workstation, you
will not be able to set the IP address from this workstation. To verify make
sure the first 3 sections of the IP address of the DCS-1000 corresponds to the
first 3 sections of the workstation. Therefore the IP address of the DCS-1000
must be set from a workstation on the same subnet.

A3: Other possible problems might be due to the network cable. Try
replacing your network cable. Test the network interface of the product by
connecting a local computer to the unit, utilizing a standard Crossover (hub to
hub) Cable. If the problem is not solved the DCS-1000 might be faulty.

Q: Why does the Power LED not light up constantly?
A: The power supply used might be at fault. Confirm that you are using the
provided power supply DC 5V for the DCS-1000 and verify that the power
supply is well connected.

Q: Why does the LAN LED not light up properly?
A1: There might be a problem with the network cable. To confirm that the
cables are working, PING the address of a know device on the network. If the