6 removal and return instructions, 7 service, Removal and return instructions – Bronkhorst E-8000 User Manual
Page 44: Service, 6removal and return instructions, 7service
Bronkhorst High-Tech B.V.
E-8000
9.17.076
44
6
Removal and return instructions
Instrument handlings:
Switch off power supply
Disconnect all cables
Insert the E-8000 together with the cables into a plastic bag and seal the bag
Place the bag in a appropriate shipping container
Add documentation:
Reason of return
Failure symptoms
If applicable contaminated condition
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The declaration on contamination form is available at the Bronkhorst download site:
When returning material, always describe the problem and if possible the work to be done, in a covering letter.
Important:
Clearly note, on top of the package, the customer clearance number of Bronkhorst High-Tech B.V., namely:
NL801989978B01
If applicable, otherwise contact your distributor for local arrangements.
7
Service
For current information on Bronkhorst High-Tech B.V. and service addresses please visit our website:
Do you have any questions about our products? Our Sales Department will gladly assist you selecting the right product for your
application. Contact sales by e-mail:
For after-sales questions, our Customer Service Department is available with help and guidance.
To contact CSD by e-mail:
No matter the time zone, our experts within the Support Group are available to answer your request immediately or ensure
appropriate further action. Our experts can be reached at:
+31 573 45 88 39
Bronkhorst High-Tech B.V.
Nijverheidsstraat 1A
NL-7261 AK Ruurlo
The Netherlands