BrightSign HD2000 User Guide - Manual (Page 76)

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Interactive playlists
Download the latest Autoplay script from www.brightsign.biz/support . Playlist support
requires AUTORUN.BAS v1.1 or later.
1 If you’re outside the United States, check the regional settings in Excel and make sure the list
separator is a comma and the decimal separator is a period. Brightsign requires a comma-
separated CSV file with periods as the decimal separator (international defaults may vary).
2 Make sure AUTOPLAY.CSV is spelled correctly.
3 Make sure that AUTORUN.BAS and AUTOPLAY.CSV are both in the root of the CF/SD card.
NOTE: HD2000 1.3 software requires AUTORUN.BAS v1.3x or later, and HD2000 2.x software
requires AUTORUN.BAS v2.x or later.
4 Make sure you do not have an AUTOPLAY.BSP or AUTOPLAY.MPG in the root of the CF/SD
card. There should be only one autoplay file in the root of the CF card.
5 Make sure your content is in the root of the CF/SD card, not in any subfolders.
6 Confirm the spelling of file names in the AUTOPLAY.CSV file. If you pasted the file names into
the interactive playlist, check for any leading or trailing spaces in the name.
7 Confirm the spelling of any keywords in AUTOPLAY.CSV.
8 Use the BrightSign Shell to test video playback and see any errors reported by the autoplay
script (see
BrightSign shell for details).
9 See General playback problems for more troubleshooting help.