Avery Dennison Monarch 9855 RFMP Quick Reference - Manual (Page 15)

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8. Clean the build-up in the supply path.
9. Let the printer dry before you reload supplies.
10. Push on the exit cover firmly to close it. Both latches
will click into place. Close the cover and printhead
assembly.
11. Turn on the printer and press Feed/Cut several times
to feed at least three labels/tags to properly position
the supply and the ribbon. Resend your format, batch,
and check digit packets.
T r o u b l e s h o o t i n g
This section lists common problems and their solutions.
For more detailed information, refer to the Operator’s
Handbook available on our Web site.
Problem Action
Error message
appears during
startup Turn OFF the printer, wait fifteen
seconds and then turn ON the
printer. Call Service.
Does not print. Check supply and ribbon, send a
corrected format and batch.
Does not feed. Set wide/narrow knobs correctly.
Partially printed
data. Clean printhead, send a corrected
format packet.
Printing shadows/
smears. Light or
Heavy Printing. Clean printhead, change
supply/ribbon, adjust print contrast,
check wide/narrow knobs.
Voids in printing. Clean printhead, change supplies.
Serial bar codes
do not scan. Unlatch printhead when not in use,
set print speed to 2.5 IPS, adjust
print contrast.
Backing paper is
wrapped around
platen/peel roller. Carefully remove the backing
paper. Tear backing paper at the
tear edge in peel mode.
Blank labels print
or 750 errors. Clean supply sensors.
Printer does not
read or program
the RFID tag. See your System Administrator.