Avery Dennison Monarch 9416 XL Intelligent Kit - Manual (Page 31)

Troubleshooting 4-1
T R O U B L E S H O O T I N G
Use this chapter to correct some problems that may occur.
Problem Action
The keyboard
display is blank. Make sure the printer is on and the
keyboard cable is attached securely to
the printer. If the keyboard was attached
while the printer was on, turn the printer
OFF and then back ON.
You tried to skip a
required field. This field requires data before continuing
to the next field. Enter data and press
ENTER.
Letters are not in the
expected case. Make sure the caps lock is not on.
Script is not running. Turn the printer OFF and then back ON.
If this does not solve the problem, call
Service.
Optional scanner
does not work. Make sure the scanner has been
enabled. Refer to the 939i Operating
Instructions “ for more information.
C a l l i n g T e c h n i c a l S u p p o r t
If these solutions do not work, call Service at the number listed on
the back of this manual.
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