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Avery Dennison Pathfinder 6032 Quick Start User Manual

Page 10

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10

T r o u b l e s h o o t i n g

Following are some common problems and their solutions.

Problem Solution

Printer will not feed.

Use a fully-charged battery.
Close the supply cover completely.
Load the supply correctly.
Remove jammed supply.

Print has voids or is too
light.

Load the supply correctly.
Close the supply cover completely.
Use a fully-charged battery.
Clean the printhead.
Check the supply for damage or
defects.

Printer partially prints
on the supply and fails
to respond to the
keypad or trigger.

Load the supply correctly or load new
supply.
Remove jammed supply.
Clean the printhead.
Use a fully-charged battery.

Scanner will not scan a
bar code.

Alter the scan angle and distance.
Clean the scanner window.
Move to a more dimly lit area.
Scan a bar code previously scanned
correctly. Check for voids in the bar
code.
See your System Administrator.

Printer will not print.

Use a fully-charged battery.
Load the supply correctly.
Clean the printhead.

The display does not
turn on.

Make sure the power is on.
Use a fully-charged battery.