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Touchstone, Tg852 telephony gateway user’s guide – ARRIS TG852G-NA User Guide User Manual

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Touchstone®

TG852 Telephony Gateway

User’s Guide

Copyright © 2011 ARRIS. All rights reserved.

The information in this document is subject to change with-

out notice. The statements, configurations, technical data,

and recom mendations in this document are believed to be

accurate and reliable, but are presented without express

or implied warranty. Users must take full responsibility for

their applications of any products specified in this docu-

ment. The information in this docu ment is proprietary to

ARRIS.

ARRIS, Touchstone, and the ARRIS logo are trademarks or

registered trademarks of ARRIS Group. All other trade-

marks and reg istered trademarks are the property of their

respective holders.

Protected under one or more of the following U.S. patents:

7,031,435; 7,100,011. Other patents pending.

ARSVD01310

Release 8 Standard 1.4 January 2011

Touchstone® TG852 Telephony Gateway User’s Guide

Export Regulations

Safety Requirements

FCC Part 15

European Compliance

Getting Started

About Your New Telephony Gateway

What’s in the Box?

What’s on the CD?

Items You Need

Getting Service

System Requirements

Recommended Hardware

Windows

MacOS

Linux/other Unix

About this Manual

What About Security?

Ethernet or Wireless?

Wireless

Both

Battery Installation and Removal

TG852 Basic Battery Installation and Replacement

TG852 Extended Battery Installation and Replacement

Installing and Connecting Your Telephony Gateway

Front Panel

Rear Panel

Selecting an Installation Location

Factors Affecting Wireless Range

Mounting the Telephony Gateway

Tools and Materials

Location

Instructions

Wall-mounting instructions

Desktop mounting instructions

Connecting the Telephony Gateway

Configuring Your Wireless Connection

Accessing the Configuration Interface

Setting Parental Controls

Configuring Your Ethernet Connection

Requirements

How to use this chapter

TCP/IP Configuration for Windows 2000

TCP/IP Configuration for Windows XP

TCP/IP Configuration for Windows Vista

TCP/IP Configuration for Windows 7

TCP/IP Configuration for MacOS X

Using the Telephony Gateway

Setting up Your Computer to Use the Telephony Gateway

Indicator Lights for the TG852

Wiring Problems

Patterns: Normal Operation (LAN and Telephone)

Patterns: Normal Operation (WAN and Battery)

Patterns: Startup Sequence

Telephony Start Up Sequence

Cable Modem Start Up Sequence

Using the Reset Button

Resetting the Router to Factory Defaults

Booting from Battery

Troubleshooting

Glossary