ARRIS TG852G-NA User Guide - Manual (Page 54)

5 Is the Telephony Gateway plugged into a wall outlet?
• If so, unplug the RJ-11 connector at the back of the Telephony
Gateway and plug in a known working phone. If you now have
dial tone, the problem is with the house wiring. Contact your
cable company or a qualified wiring technician to correct the
house wiring. If you still do not have dial tone, contact your serv-
ice provider.
Touchstone TG852 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation Installation
Ethernet
Configuration Usage Troubleshooting Glossary
54