Top Global MB9000 User Manual

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Top Global USA. ----MB9000 User Guide

• Click Start and Run. In the Open field, type “command”. Press the Enter key or click the

OK button.

For Windows 2000 and XP:

• Click Start and Run. In the Open field, type “cmd”. Press the Enter key or click the OK

button. In the command prompt, type “ping 172.16.0.1” and press the Enter key.

• If you get a reply, the computer is communicating with MB9000.

• If you do NOT get a reply, please check the cable, and make sure Obtain an IP address

automatically

is selected in the TCP/IP settings for your Ethernet adapter.

c. In the command prompt, type ping followed by your WWAN IP address and

presses the Enter key. The WAN IP Address can be found on the Status screen of

MB9000’s web-based utility. For example, if WWAN IP address is 1.2.3.4, you

should enter ping 1.2.3.4 and press the Enter key.

• If you get a reply, the computer is connected to MB9000.

• If you do NOT get a reply, try the ping command from a different computer to verify that

your original computer is not the cause of the problem.

d. In the command prompt, type ping www.yahoo.com and press the Enter key.

• If you get a reply, the computer is connected to the Internet. If you cannot open a

webpage, try the ping command from a different computer to verify that your original

computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection. Try the ping

command from a different computer to verify that your original computer is not the cause

of the problem.

3. When I enter a URL or IP address, I get a time-out error or I

prompted to retry.

• Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct

(IP Address, Subnet Mask, Default Gateway, and DNS). Restart the computer that is

having a problem.

• If the PCs are configured correctly, but still not working, check MB9000. Ensure that it is

connected and powered on. Connect to it and check its settings. (If you cannot connect to

it, check the LAN and power connections.)

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