ILUMINARC LΩGIC™ 4X36 - Manual (Page 28)

Technical Information
24
LΩGIC™ 4X36 User Manual (Rev. 10)
Troubleshooting Guide
Symptom Cause(s) Action(s)
General low light intensity
Dirty lens assembly Clean the product regularly
Misaligned lens assembly Return for service to Iluminarc®
No LED illuminates
Faulty LED PCB Return for service to Iluminarc®
Faulty LED patch cable Return for service to Iluminarc®
Faulty LED driver Return for service to Iluminarc®
One LED does not illuminate
Faulty LED Return for service to Iluminarc®
Faulty LED patch cable Return for service to Iluminarc®
Faulty LED driver Return for service to Iluminarc®
Circuit breaker/fuse keeps
tripping/blowing
Excessive circuit load Check total load placed on the electrical
circuit
Short circuit along the power wires Check for a short in the electrical wiring
Product does not power up
No power Check for power on power outlet
Loose or damaged power cord Check power cord
Blown fuse Replace fuse
Faulty internal power supply Return for service to Iluminarc®
Product does not respond to
DMX
Wrong DMX addressing Check Control Panel and product addressing
Damaged DMX cables Replace DMX cables
Wrong polarity on the controller Check polarity switch settings on the
controller
Loose DMX cables Check cable connections
Faulty DMX interface Return for service to Iluminarc®
Faulty Display/Main board Return for service to Iluminarc®
DMX signal problems
Non DMX compliant cables Use only DMX compatible cables
Bouncing signals Install terminator as suggested
Long cable / low level signal Install an optically coupled DMX splitter
right after the product with the strong signal
Too many products Install an optically coupled DMX splitter
after product #32 or before
Interference from AC wires Keep DMX cables separated from power
cables or fluorescent/black lights