DirecTV HR10-250 User Manual
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C h a p t e r 8
T r o u b l e s h o o t i n g
• Some off-air antenna channels broadcast programming only during certain hours.
Check with your local stations for broadcast schedules.
• You may not be able to receive off-air antenna signals from all channels in your local
area. Your antenna may be too far from some broadcasters to receive a strong signal,
or the signal may be obstructed by buildings, trees, or mountains.
I can’t tune to one of my channels.
• You may be using a channel list that does not include the channel you want. Use the
number buttons on the remote control to enter the channel number, then press the
ENTER button. For more information on using a channel list, see page 90.
• The channel you want may be showing a program that exceeds a limit set with Parental
Controls. In this case, you will be able to tune to the channel, but will see only a black
screen with a notice that a limit has been exceeded. For more information, see page 91.
• Check to make sure you subscribe to the channel you are trying to tune to. Tune to the
channel and read the message at the bottom of the screen.
• Some local off-air antenna channels only broadcast programming during certain hours
of the day. If you are trying to tune to an off-air antenna channel broadcasting digital
or high-definition programs, check with the local station for their broadcast schedule.
• Broadcasters can experience temporary signal outages due to technical problems or
weather. Try tuning to the channel again after an hour or so.
I can’t find an off-air antenna channel in the guide that I know is available in my area.
• If you know the channel number, try tuning to it using the number keys on your
remote. Use ADVANCE (
) to enter a dash. If you don’t see any signal on the
channel, it may be because your antenna cannot receive it. You may have to reposition
your off-air antenna, or try a different type of antenna.