C. tools menu, D. help menu – SurgeX SX-DS-156 User Manual

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User Manual

Software Version 2.7

iv. Voltage Limits: Displays the over voltage and under voltage shutdown thresholds currently

in use, and allows for the selection of alternate values. *When Under Voltage Shutdown is

Disabled, the MULTIPAK will not actively shut off connected equipment during an under

voltage event. However, the MULTIPAK’s power relays will drop out and disconnect

equipment around 40V. This is because there is not enough voltage available to keep the

relays latched.

v. Email: Allows for the configuration of email settings. The software is pre-loaded with

“courtesy account” settings that may be used for testing purposes. The email feature is

only available when the MULTIPAK is connected to a PC with an Internet connection and

the MULTIPAK software running. This feature may not work with certain Internet Service

Providers that block outgoing SMTP communications – check with your ISP for

compatibility. Please contact your IT staff for assistance when configuring custom email

settings.

c. Tools Menu:

i. Cycle Power: Commands the MULTIPAK to perform a Power Cycle.

ii. Clear Device Memory: Permanently erases the events and timestamps contained in the

MULTIPAK’s microcontroller memory. Clearing the device memory does not affect voltage

thresholds.

iii. Enhanced Logging Mode: Puts the MULTIPAK into Enhanced Logging Mode.

d. Help Menu:

i. Help Topics: Launches the MULTIPAK Help, which includes troubleshooting information for

the MULTIPAK product and software, FAQ, and general information about power quality.

ii. Manual: Launches the MULTIPAK Manual that is installed with the software package.

iii. About: Displays the software revision of the MULTIPAK Diagnostic Software program, the

firmware revision of the microcontroller in the connected MULTIPAK, the unique chip ID of

the microcontroller in the connected MULTIPAK, and SurgeX’s telephone number for

technical support.

This manual is related to the following products: