Pitney Bowes DM900 - Manual (Page 150)

10 • Troubleshooting
10-4 SV60861 Rev. F
appears, and you have not already done so, contact your customer service
representative to schedule replacement of the ink waste tray.
INK WASTE TRAY FULL ALERT
CONTACT SERVICE IMMEDIATELY.
Failure to replace full ink
waste tray will result in ink leakage,
causing system damage.
 OK
Error: Waste Tray Full-Call Srvc
Envelope Sealing Problems
Description Possible Causes Solution
Envelope(s) not seal-
ing or not sealing
properly
No E-Z Seal® Sealing
Solution in the bottle, or
bottle is placed incorrectly.
Remove the E-Z Seal® solution bottle and refill or
reposition the bottle.
Refer to the E-Z Seal® Maintenance section in Chap-
ter 10 of this guide.
Moistener brush is dirty or
worn.
Replace or clean the moistener brush. Refer to the
Cleaning or Replacing the Moistener Brush section in
Chapter 10 of this guide.
Envelopes are not posi-
tioned on the feed deck
correctly..
• Open the envelope flaps and place in slot
between feed deck and rear wall..
Place open envelope
flaps in slot