Mighty Mule FM200 - Manual (Page 31)

15 rev 07.25.12
1. First use the procedures found in the Maintenance &
Troubleshooting Guide (see page 13).
2. For 24 hour 7 days a week trouble shooting and
support online go to our TECH WIZARD site at...
support.gtoinc.com/Support/TroubleShooter.
aspx
3. If you are unable to solve the problem, call the
GTO Service Department at (800) 543-1236, or
(850) 575-4144. Refer to the serial number (located
on the rear of control arm) and date of purchase when
calling for assistance.
4. If repair or replacement of your gate opener is
necessary, the Service Department will assign a
Return Goods Authorization (RGA) number
to you to track return of equipment.
5. Include a copy of your receipt and securely pack the
component(s) authorized for return to the factory.
Write the RGA number issued to you on the outside
of the package in LARGE BOLD PRINT. Ship the
package(s) freight prepaid to: Gates That Open,
LLC • 3121 Hartsfield Road • Tallahassee,
Florida • USA 32303.
If your Mighty Mule Gate Opener is not operating properly, please follow the steps below:
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number
in LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Items
returned to GTO freight collect WILL NOT be accepted. Items returned without proof of
purchase will not be repaired under warranty.
The Gates That Open, LLC Technical Service Department is open
Monday – Friday 8:00 A.M. – 7:00 P.M. (Eastern Time)
Fax (850) 575-8950 • Web site: www.mightymule.com
Telephone (800) 543-1236
Telephone (850) 575-4144
For 24 hour 7 days a week trouble shooting and sup-
port online go to our TECH WIZARD site at...
support.gtoinc.com/Support/TroubleShooter.aspx
For out of warranty service and repair call the Mighty
Mule National Repair Center at...
1-800-543-1236
REPAIR SERVICE