5. error alerts – GoDEX EZ1100Plus series User Manual
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EZ1000 Plus User Manual
17
3-5. Error alerts
LED indicator
Beeps
Description
Solution
Ready
Status
Red
2 x 4
beeps
The print mechanism is not
correctly closed.
Open the print mechanism
and close it again.
Red
(flashing)
Red
(flashing)
None High temperature at the
print head.
Once the print head has
cooled down, the printer
switches to standby mode.
Red
2 x 3
beeps
No ribbon is installed and
the printer displays an
error.
Make sure that the printer is
set to direct thermal printing
mode.
The ribbon is finished or
the label supply hub is not
moving.
Replace the ribbon roll.
Red
2 x 2
beeps
No paper is detected.
Make sure that the label
sensor is positioned
correctly. If the sensor still
does not detect the paper,
run the auto-detection
function again.
Paper is finished.
Replace the label roll.
Red
2 x 2
beeps Printer feed problem.
Possible reasons: the print
medium has become
trapped around the rubber
roll; the sensor cannot
detect a gap or black mark
between the labels; there is
no paper. Please reset the
sensor.
Red
2 x 2
beeps
The memory is full. The
printer prints the message
"Memory full".
Delete unnecessary data or
install additional memory.
Red
2 x 2
beeps
Unable to find file. The
printer prints the message
"Filename cannot be
found".
Use the "~X4" command to
print all files. Then check
whether the files exist and
whether the names are
correct.
Red
2 x 2
beeps
A file of the same name
already exists. The printer
prints the message
"Filename is repeated".
Change the name of the
file and try storing it again.