beautypg.com

5. error alerts – GoDEX EZ1100Plus series User Manual

Page 21

background image

EZ1000 Plus User Manual

17

3-5. Error alerts

LED indicator

Beeps

Description

Solution

Ready

Status

Red

2 x 4

beeps

The print mechanism is not

correctly closed.

Open the print mechanism

and close it again.

Red

(flashing)

Red

(flashing)

None High temperature at the

print head.

Once the print head has

cooled down, the printer

switches to standby mode.

Red

2 x 3

beeps

No ribbon is installed and

the printer displays an

error.

Make sure that the printer is

set to direct thermal printing

mode.

The ribbon is finished or

the label supply hub is not

moving.

Replace the ribbon roll.

Red

2 x 2

beeps

No paper is detected.

Make sure that the label

sensor is positioned

correctly. If the sensor still

does not detect the paper,

run the auto-detection

function again.

Paper is finished.

Replace the label roll.

Red

2 x 2

beeps Printer feed problem.

Possible reasons: the print

medium has become

trapped around the rubber

roll; the sensor cannot

detect a gap or black mark

between the labels; there is

no paper. Please reset the

sensor.

Red

2 x 2

beeps

The memory is full. The

printer prints the message

"Memory full".

Delete unnecessary data or

install additional memory.

Red

2 x 2

beeps

Unable to find file. The

printer prints the message

"Filename cannot be

found".

Use the "~X4" command to

print all files. Then check

whether the files exist and

whether the names are

correct.

Red

2 x 2

beeps

A file of the same name

already exists. The printer

prints the message

"Filename is repeated".

Change the name of the

file and try storing it again.