Troubleshooting, English – Eurocom M57RU DIVINE-X User Manual
Page 41
Troubleshooting - 35
Concise User’s Guide
English
Troubleshooting
Problem
Possible Cause - Solution
The DVD regional codes
can no longer be
changed.
The code has been changed the maximum 5 times. DVD region detection is device dependent,
not OS-dependent. You can select your module’s region code 5 times. The fifth selection is
permanent. This cannot be altered even if you change your operating system or you use the
module in another computer.
The TouchPad doesn’t
work.
The TouchPad has been disabled. Press the Touchpad toggle (Fn + F1) key combination (make
sure you have installed the Touchpad driver.
The Wireless LAN/
Bluetooth modules
cannot be detected.
The modules are off. Check the appropriate LED indicator
to see if the modules are on or off
(see
). If the LED indicator is off, then press the appropriate function
key combination in order to enable the modules (see
“Function Keys & Visual Indicators” on
The PC Camera
software displays a black
screen when the PC
Camera software is run.
The software is using the incorrect device. If you have both an optional PC Camera and an
optional TV Tuner module present, you will need to select which device to use with the
BisonCap/VideoView program. Go to the Devices menu in the BisonCap/VideoView program
and select the BisonCam, NB Pro/USB2.0 2M WebCam device (PC Camera).
The captured video files
from the PC Camera are
taking up too much disk
space.
Note that capturing high resolution video files requires a substantial amount of disk space for
each file.
Note that the Windows Vista system requires a minimum of 15GB of free space on the C: drive
system partition. It is recommended that you save the capture video file to a location other than
the C:drive, limit the file size of the captured video or reduce video resolution (Options > Video
Capture Pin... > Output Size).