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6 unusual blood glucose test results – Accu-Chek Aviva Combo User Manual

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2.6 Unusual Blood Glucose Test Results

If­your­blood­glucose­result­does­not­match­the­way­you­feel,­follow­these­steps:

Troubleshooting Checks

Actions

1.­Are­the­test­strips­expired?

Discard­the­test­strips­if­they­are­past­the­use­by­date.­Repeat­
the­blood­glucose­test­with­an­unexpired­test­strip.

2.­­Has­the­cap­on­the­test­strip­container­

always­been­closed­tightly?

Replace­the­test­strips­if­you­think­the­test­strip­container­was­
uncapped­for­some­time­and­repeat­the­blood­glucose­test.

3.­­Was­the­test­strip­used­immediately­

after­it­was­removed­from­the­test­strip­
container?

Repeat­the­blood­glucose­test­with­a­new­test­strip.

4.­­Were­the­test­strips­stored­in­a­cool,­

dry­place?

Repeat­the­blood­glucose­test­with­a­properly­stored­test­strip.

5.­Did­you­follow­the­directions?

Read­Chapter­2,­“Testing­Your­Blood­Glucose”­and­repeat
the­blood­glucose­test­again.­Contact­Roche­if­you­still­have
problems.

6.­­Are­the­meter­and­test­strips­working­

properly?

Perform­a­control­test.­See­Chapter­3,­“Control­Testing”.

7.­Are­you­still­unsure­of­the­problem?

Contact­Roche.

After­performing­a­control­test­and­repeating­a­blood­glucose­test,­if­your­blood­glucose­test­results­still­do­
not­reflect­the­way­you­feel,­contact­your­healthcare­professional­immediately.

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