Accu-Chek Aviva Combo - Manual (Page 231)

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8
8.2 Troubleshooting the Accu-Chek Aviva Combo Meter
Display Shows Possible Cause(s) Possible Solution(s)
The­display­is­blank­
or­the­meter­will­
not­turn­on. j ­­Batteries­are­dead. j ­­Install­new­batteries.­See­Chapter­7,­“Care­and­
Maintenance.”
j ­­Display­is­damaged. j ­­Contact­Roche.
j ­­Meter­is­defective. j ­­Contact­Roche.
j ­­Extreme­temperature­–­the­
temperature­is­outside­the­
meter­operating­range.
j ­­Move­the­meter­to­an­area­with­proper­temperature.­
Wait­five­minutes­before­turning­on­the­meter.­Do­
not­artificially­heat­or­cool­the­meter.
Bluetooth­icon­
flashing
j ­­Communication­ended­due­to­
a­button­press­on­the­pump.
j ­­Check­the­pump­and­continue­operation­of­the­
pump­manually.
j ­­Ensure­the­pump­has­Bluetooth­wireless­technology­
turned­on.
j ­­Meter­and­pump­are­outside­
of­communication­range.
j ­­Ensure­pump­is­within­communication­range.
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