Nespresso Citiz & Co EF 488 - Manual (Page 51)

Citiz service manual 51
T R O U B L E S H O O T I N G
7.2 Check list for milk frother
The milk frother is part
of the Citiz & milk
model.
Check Error symptoms
Measure /
repair work
Further measures / repair
work
1 Check milk frother
and accessory for
visible damage
1.1 Lid/seal broken or
damaged
YES ­ replace lid/seal
NO ­ continue
1.2 Inside coating of
jug badly scratched
YES ­ replace milk frother in
agreement with customer
NO ­ continue
YES ­ inform customer how to
clean milk frother
1.3 Whisks broken or
damaged
YES ­ replace whisks
NO ­ continue
4 Place milk frother
on platform con­
nector.
Attach whisk.
Switch on coffee
machine.
Press start button
briefly (hot milk
preparation).
4.1 Milk frother is not
working (does not
function)
YES ­ a) coffee machine is
heating up YES ­ continue
NO ­ continue with check list for
coffee machine
YES ­ b) connector on platform
is ok (test it with another milk
frother) YES ­ replace milk frother
NO ­ replace connector on plat­
form (see page 73)
4.2 Abnormal noise
during preparation
YES ­ replace milk frother
NO ­ continue
4.3 Milk frother does
not switch off auto­
matically
YES ­ replace milk frother
NO ­ continue
4.4 Inside of jug stays
cold
YES ­ replace milk frother
NO ­ continue
5 Press start button
for at least 2 sec
(cold milk prepa­
ration) 5.1 Start button is not
backlighted in blue
YES ­ replace milk frother
6 Final cleaning
(see page 40)
No errors found according to
check list? YES ­ for more information
please contact
Nespresso
Service Division
End of check list