Engine service, Questions or problems – Troy-Bilt 15009 User Manual
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ENGINE SERVICE
If your tiller engine ever needs service or re
pair, contact your nearest Briggs & Stratton or
Tecumseh Service Dealer.
To find the nearest Service Dealer, look in the
Yellow Pages of your phone book under
“Engines-Gasoline”, or “Gasoline Engines.”
If you have problems getting engine service or
parts locally, let us know so we can provide you
with the name of the nearest Service Dealer.
QUESTIONS OR PROBLEMS?
1. Check this Owner/Operator Manual:
The answer to your question or problem may be
in this Manual. Refer to the index at the back of
this Manual to find the listing that concerns your
problem. Turn to that page and read the informa
tion provided.
2. Call or write to us:
If you can't find the answer to your question or
problem in this Manual, please call us or write to
us. One of our helpful, friendly tiller experts will
gladly help you. Be sure to include your tiller
model name and the serial number of your tiller.
3. If you need a part:
Call or write to our Parts Department (see the
Toll-Free telephone number below). Please have
your tiller model name and serial number at
hand. Use the Parts Catalog to find the part
number and quantity of the part you need.
Remember that you can purchase many of the
common hardware items at your local hardware
store as well as ordering them from us.
For Fastest Service, Use The Numbers Below
In the U.S.A.:
Customer Service..................................................................1-800-437-8686
Technical Service.................................................................. 1-800-520-5520
Parts Orders...........................................................................1-800-648-6776
Outside the U.S.A. and Canada:
Customer Service..................................................................................... (518) 391-7007
Technical Service..................................................................................... (518) 391-7008
Parts Service............................................................................................. (518) 391-7006
If you would rather write, our mailing address is:
Garden Way Incorporated
1 Garden Way
Troy, New York 12180
IMPORTANT!
If you notice any freight damage or missing parts, either at the time of delivery or later during
assembly, make sure that you put it in writing, within 15 days, and send your letter to the shipper
to confirm that you intend to file a claim. Tell the driver, or inform the truck terminal, that you
intend to file a written claim. They will advise you as to how to proceed. However, if you
have any problems with this procedure, please call us so that we can help you get satisfaction.
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