Troubleshooting guide – Onkyo TX-8211 User Manual
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Troubleshooting guide
II a problem occurs, while you are using the remóle control, first operate the unit using the front panel controls to confirm that it is not due
to a malfunction (or expired batteries) of the remote control.
Trouble
Cause
Remedy
No power
•
Power cord is disconnected.
• There is external noise in the computer circuits
of this unit.
•
AC fuse is blown.
•
Connect power cord.
•
Turn the power switch off, and then on again
or remove the AC plug from the outlet and then
plug it again.
•
Contact your Onkyo Service Center.
Power but no sound
• |T-2 MONITOR 1 indicator is lit.
• AUDIO MUTE indicator is lit.
•
Bad/incorrect connections
• Amplifier protection circuitry has been acti
vated.
•
Switch ofl.
•
Switch off with the remote control.
•
Check connection cables, speaker cables, etc.
•
Contact your Onkyo Service Center.
Hum. low-lrequency noise
•
Poor or no input ground
•
Poor or no phono motor ground
•
The placement of the audio connection cables
on the rear panel Is Incorrect.
•
Check outer conductor of input plugs.
•
Check lor proper ground connection.
•
Adjust the placement of the cable to reduce
hum.
Howling when the volume is
turned up
• Turntable and speakers are loo close together.
• Move them farther apart.
Rough or scratchy sound;
High range Is not clear
•
Stylus of turntable pick-up is worn.
•
Turntable stylus tip Is dirty.
•
Treble control is too high.
•
Replace.
•
Clean.
• Turn treble control down.
AM stations cannot be
received.
• AM loop antenna is not attached.
• Connect the included AM loop antenna to the
AM antenna terminals.
Buzzing noise on AM
(particularly conspicuous at
night or with weak stations)
• Noise from electrical apparatus such as fluo
rescent lamp
•
Move the AM loop antenna to a different posi
tion.
•
Set up an outdoor AM antenna.
High-pitched noise or
buzzing noise on AM
• Noise from the TV set
•
Place the AM loop antenna as far as possible
from the TV.
•
Move unit away from TV set.
Crackling noise on AM or FM
•
Noise caused by turning fluorescent lamp on
and off
•
Noise from automobile ignition
•
Move antenna as far as possible from the fluo
rescent lamp.
•
Install an FM outdoor antenna as far as possi
ble from the road.
•
Change the position or direction of the outdoor
antenna.
FM TUNED and STEREO
indicators light but sound is
distorted and stereo
separation is bad.
•
Station is loo strong.
•
Multiple reflection ol the radio waves because
of tall buildings or mountains
•
Change to a T-shaped antenna.
•
Use an antenna which has better directivity
and select a point where the distortion is least.
FM TUNED and STEREO
indicators flicker and hiss is
heard on FM.
•
Station is too weak.
•
Stereo FM broadcasts cover only about half
the distance of an ordinary broadcast.
•
Install an outdoor FM antenna.
•
Change the position or direction of the outdoor
antenna.
No station Is recalled when a
PRESET or SCAN button is
pressed.
• The power cord has been unplugged lor a long
time.
• The memory contents are lost. Store all sta
tions again.
The RDS function does not
work.
•
It is not RDS station.
• The reception station signal Is loo weak.
• Too much interference
•
Receive an RDS station.
•
Install an outdoor FM antenna.
•
Change the position or direction of the outdoor
antenna.
•
Move the antenna as far away as possible
from the fluorescent lamp.
•
Install an outdoor FM antenna as far away as
possible from the road.
Front panel controls function,
but remote control does not.
•
No batteries in remote control.
•
Batteries have worn out.
•
Insert batteries.
•
Replace batteries.
• ALso refer to the respective instruction manuals of the CD player, cassette recorder, etc., lieing used.
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