XMART Optima 10K 2PH - Manual (Page 45)

User Manual
- UPS ONLINE 6K/10K 2Ph
ENGLISH
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20140714_ 6K-10K 2PH (EN) - 45
TROUBLESHOOTING
PROBLEM DESCRIPTION PROBABLE ROOT CAUSE SUGGESTED ACTION
* LCD does not show input voltage value
* AC input failure alarm active
(1 beep / 4s) however AC input source is OK Input power cord is not connected Check input power cord connection.
Input power cord is connected into UPS
outlet. Check input power cord connection.
UPS cannot be powered on even AC input is OK.
Beep alarm (1 beep/s) & LCD shows:
EP
EPO function is active.
Re-establish emergency power off
switch and set UPS in normal mode.
UPS cannot be powered on even AC input is OK. ON push button is not been selected
properly Push ON button during 2 seconds or
longer
1 beep / s alarm is active and LCD shows:
Internal or external batteries are not
properly connected Check battery connection.
* Code: 02
* 1 beep / s Input Neutral not connected or input
phase fuse open. Check input Neutral connection. Reset
alarm in parameter 03 on LCD. If input
phase fuse is broken replace it.
* Intermittent: +
* 2 beeps per second.
UPS overloaded Disconnect devices from UPS outlets
until solving overload
* Intermittent: +
* 2 beeps per second.
* By-Pass activated
UPS overloaded. UPS has changed to
BYPASS mode to avoid internal
damage.
Disconnect devices from UPS outlets
until solving overload
After repetitive small overloads, UPS
has changed to BYPASS mode.
Disconnect devices from UPS until
solving overload. Then power off UPS
and re-star it.
* Code 43
* Active:
* Continuous beep
UPS has been automatically powered
off because overload.
Disconnect devices from UPS outlets
until solving overload. Then power ON.
* Code 14, 15 or 17
* Active:
* Continuous beep
UPS has been automatically powered
off because short circuit detected at
output.
Check short circuit problem in devices
connected to UPS
* Intermittent: +
3F
* 1 beep / s
Parallel communication lost. Check parallel cables and PAR 00X text
on each LCD. If problem is solved reset
alarm with UP and DOWN simultaneous
key selection.
* Any of the error codes activated Probable internal UPS failure. Contact service center.
Backup time is lower than expected Batteries are not fully charged or maybe
they are worn out. Let UPS recharge batteries during 6
hours. If it does not solve the problem
batteries maybe need to be replaced.