beautypg.com

Compaq 6000 User Manual

Page 82

background image

7–12

Getting Started

Finding Help & Support

Diskette drive cannot
read a diskette.

Diskette is not formatted.

To format the diskette:

1. On the Windows desktop, click Start, and then

click My Computer.

2. Right-click the 3½ Floppy (A:) icon.
3. Select Format from the pop-up menu.
4. Select the desired options, and click Start to

begin formatting the diskette.

Diskette drive has failed.

Press the Help

G button on the keyboard to access

the Compaq Help & Support Center, or refer to the
Warranty and Support Guide for details.

Drive not found.

Internal cable is loose.

Press the Help

G button on the keyboard to access

the Compaq Help & Support Center, or refer to the
Warranty and Support Guide for details.

Diskette (Floppy) Drive (Continued)

Symptom

Problem

Solution