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Microtel Series 1000EX User Manual

Page 61

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MICROTEL Series 1000EX Dialer

55

Symptom:

Surge Protector - Dialer is not responding locally and seemingly hangs up the
call right after the first ring (Power LED is blinking).

Cause:

If you have a surge protector on the line, the surge protector may be interfering with
the dialer’s operation. Possible Cure: Try unplugging the line connector from the
dialer so it isn’t connected to any device and then turn on and off the dialer a few
times trying to get it to pick up locally (It may take a few times for it to work). If it
still doesn’t respond, try connecting the wall jack directly to the dialer and try
cycling power a few times while trying to again connect locally. If none of this
works, Call Technical Support.