Interlogix NX-592E - Manual (Page 5)

NX-592E NetworX Cellular Module Installation Sheet
Flashes Error
3 The module is trying to register on the cellular network. If it
persists for more than a few minutes, the module is having
problems registering with the network. Check L4 for signal
level. If signal level is lower than 2 “bars,” change the
module
’s location or use a remote antenna option. If the
signal is good, the module may be roaming on a network
that does not partner with our providers, or the SIM card
was not activated yet because the Alarm.com account was
not created correctly.
4 The module is registered on the network, but cannot
connect with Alarm.com. Contact Alarm.com technical
support.
5 Radio portion of the module is not working correctly. If this
persists for more than a few minutes the module may need
to be replaced. This error is extremely rare so verify that the
module is flashing 5 times.
6 This is an error only if it persists for more than a minute.
Otherwise, it’s just an indication that the module is fixing an
unusual condition regarding communication with the
network.
7 There are bit sets in Location 21 that prevent Alarm.com
from getting the sensor list from the panel. In Location 21,
segment 1, if bits 5 and 6 are set the module cannot
retrieve the sensor list. Note that bit 7 will prevent location
21 from being displayed at the keypad. Bits 5, 6 and 7 can
only be set via the Downloader program.
This could also mean that the module is not compatible with
the current panel type..
8 If it persists, the account may have been set up incorrectly.
Contact Alarm.com Technical Support. You will be asked to
check the serial number of the module.
LED L2 (yellow). Flashes with every communication between
the module and the panel. Normal pattern calls for a series of
quick flashes every 2 seconds in idle mode or every 4 seconds
in power save mode. It also occasionally flashes in patterns to
indicate Z-wave status. See Table 6 below for a description of
various possibilities.
LED L3 (yellow). Flashes with every communication between
the module and its radio unit in idle mode and with every
communication with Alarm.com in connected mode. In power
save mode, this LED flashes in unison with LED L2.
LED L4 (green). Indicates cellular signal level as a number of
flashes (0 to 5). The signal level is updated every 10 seconds if
it fluctuates or every 30 seconds if it is fairly stable.
No flashes indicate one of the following:
• The module is in power save mode.
• The module is just powering up, or has just exited power
save mode.
• There is no carrier coverage in the area.
In connected mode, the LED toggles on and off.
LED L5 (yellow) Indicates Z-Wave errors. The possible
signals and what they indicate is shown in 6 below
Table 6: Z-wave LED Status Indicators
LED
L2 LED
L5 Device Status or
Error Description
4-blink Add mode (lasts
120 seconds or
until a device is
added) In this mode you can add a
device to the local Z-Wave
network. Devices cannot
be added to a network if
they are already a part of a
network.
2-blink Delete mode
(lasts 120
seconds or until a
device is deleted) In this mode you can delete
a device from a Z-Wave
network. A device can only
be in one network at a
time, and must receive a
“delete” command before it
can be learned into a new
network.
Solid Successful add
node/remove
node/ replication
(lasts 60 seconds) After receiving this signal
leave all devices by the
cellular module for 1
minute. Locks must be left
next to the module for 4
minutes.
Solid
with
one
blink Add node attempt
failed because
node already in
network (lasts 60
seconds) The device you attempted
to add to a network is
already in a network, and
must be “deleted” before it
can join a new network.
2-blink No other nodes
are in the network
(lasts until a
device is added to
the network) No devices have been
added that can be
controlled by the cellular
module. See above for
instructions on how to add
devices.
5-blink Learn mode error
(lasts 60 seconds) The device you attempted
to add into a Z-Wave
network was not
successfully added.
6-blink No Home ID
present (lasts until
the module
connects to
Alarm.com and is
configured) When the cellular module
first connects to Alarm.com
it is configured with a
necessary unique network
ID.
Module modes
The module modes (states) include:
Idle mode
AC power is up, the battery level is greater than 11.5 volts, and
the module is currently not connected to Alarm.com servers.
This is normal for the module and the most common state.
•
LED L1 flashes errors, if any.
• LED L2 indicates communication with panel.
• LED L3 indicates communication with radio unit.
• LED L4 indicates the signal level (1 to 5 bars).
Power save mode
The module just powered up, AC power is down, or battery