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8 service, Notes, Memo – Kenwood TS-130SE User Manual

Page 19

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5.8 SERVICE

Should it ever become necessary to return the equipment for

repair, pack in its original boxes and packing, and include a

full description of the problems involved. Also include your

telephone number. You need not return accessory items

unless directly related to the service problem. Tag all
returned items with your call for easy I.D.
You may return your radio for service to the Authorized

Kenwood Dealer from whom you purchased it. A copy of

the service report will be returned with the unit. Please do

not send sub-assemblies or printed ciruit boards —send the

complete unit, in its original boxes and packing. If you want

verification of receipt, please supply a self-addressed card

(or letter) and you will be informed of the date of receipt and

estimated service time.

SERVICE NOTE; Dear OM, if you desire to correspond on

a technical or operational problem, please make your note

short, complete, and to the point. And PLEASE make it

readable.

Please list: Model and serial number.

The question or problem you are having. Please give suf­

ficient detail to diagnose; other equipment in the station,

meter readings and anything you feel might be useful in

attempting diagnosis.

NOTES: ------------------------------------------------------------------------

1. Record the date of purchase, serial number and dealer

from whom purchased.

2. For your own information, retain a written record of any

maintenance performed on the unit.

3. When claiming warranty service, please include a

photocopy of the bill of sale, or other proof of purchase
showing the date of sale.

MEMO

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